How to Fix ‘An iPhone Has Been Detected But It Could Not Be Identified’ Error
“An iPhone has been detected but it could not be identified” is a common error as connecting your iPhone/iPad with your computer. But many of you complain about this happening and common fixes don’t usually resolve in a positive outcome. So in this post, we’ll show you solutions to fix “An iPhone has been detected but it could not be identified’ issue.
- Authorize Computer in iTunes
You need to make sure the computer is authorized in your iTunes when connecting the device. To do that, plug your device to the computer, tap on Trust on the device (if it’s the first time connection). Then launch iTunes, go to Store and click on Authorize this Computer, and enter your Apple ID. If the error isn’t resolved, you should move to the next method.
- Update, Repair on Reinstall iTunes
In case the hardware is okay, it is likely a software issue. So we recommend you to uninstall the Apple iTunes software from your computer, get rid of all the register files by using a cleaning tool like CCleaner and getting started with the installation again.
To begin, download the latest version of iTunes from official Apple website and install it carefully. When the drivers are installing, take a look at any signature verification prompt.
- Uninstall other Components of Apple iTunes
The uninstallation of iTunes should normally remove all other iTunes components from your PC including:
- Apple Application Support
- Apple Mobile Device Support
- Apple Software Update
Do a check for any of these titles in Programs and Features inside Control Panel of your Windows computer. If you see any, just uninstall manually and perform a cleanup. Note: you should only do this check after uninstalling the iTunes and before the reinstallation.
- Check or Reinstall the Driver
When connecting your iPhone/ iPad to your Windows PC, you’ll see a yellow warning sign on the status bar saying ‘USB device could not be recognized’. It this happens, go to Device Manager, uninstall the buggy driver and try connecting again. If the issue still remains, you might have a broken hardware somewhere.