5 methods to fix Error 23 when restoring your iPhone/iPad
Although iOS is a stable platform, it is not all error-free. This platform often runs into trouble too, the errors are serviceable. If you don’t take the correct steps, it might cause some errors for your iPhone/iPad. One of typical errors is the error 23 on iPhone/iPad, also known as iTunes error 23. The iTunes error 23 is typically an issue with the network connectivity, but there could be other reasons for the error 23 to pop up. Here are 5 ways to fix iTunes error 23 when restoring your iPhone/iPad to the newest iOS version.
Top 5 tested ways to Fix Error 23 in iTunes while restoring iPhone/iPad
- Install the latest iTunes version on your Mac/Windows PC:
No matter what computer you use – a Mac or a Windows, when restoring your device to any version of iOS, you must ensure to download and install the latest version of iTunes on your computer. Although all versions can do basic features such as syncing music, photos and videos between your iDevices without any trouble, but the the iTunes could face issues like error 23 with an old iTunes version.
- Turn Anti-Malware Program off:
If an antivirus or a firewall program is running on your computer, but you have marked iTunes running as a safe program, turn it off first as some anti-malware programs can mark iTunes as a suspicious software and block all things relating iTunes data transfer. In such cases, iTunes will not be possible to connect to the Apple servers to restore your device and errors will appear.
- Check your battery
If your iPhone are exhausted battery, iTunes will show error 23 at every attempt of restoring, so you need to check the battery. In many cases, the battery connection can cause issues and as a result, iTunes could fail to power it up through the restoration process. However, we don’t encourage replacing a battery without professional tools and help.
- Reboot your iPhone/iPad:
If error 23 has shown up for the first time when you restore, you can restart your device first. Just press and hold down the on/off button and slide the slider to the right to power off your device. Then turn the phone again as you do. However, it’s only for iPhones that turns on normally.
- Restore your iPhone in DFU Mode:
If the restoring iPhone/iPad normally by using iTunes does not work, you could try the DFU mode as a last resort. To enter DFU mode on your device, make sure your iPhone/iPad is turned off completely and connected to your computer using a lightning cable. Hold down both the Home and Power buttons (on iPhone7/7 plus is the Home and the Volume down button) for few seconds, and release the Power button when your device shows some sign of life. iTunes will now detect an iPhone in DFU mode and you can start restoring as normal.